Delete Your Account
You can request the deletion of your CrewStat account and associated personal data at any time.
How to Delete Your Account
There are two ways to request account deletion:
Option 1: Through the Mobile App
Open Profile
Open the CrewStat app and navigate to your Profile tab.
Go to Settings
Tap on Settings or Account Settings.
Request Deletion
Tap "Delete Account" and confirm your request. You will receive a confirmation email.
Option 2: Via Email
Send an email to our support team with your account deletion request. Please include your registered email address and employee ID so we can verify your identity.
Email Account Deletion RequestWhat Happens After Deletion
Important: Account deletion is permanent and cannot be undone. Please ensure you have saved any data you need before proceeding.
When your account is deleted, the following data will be permanently removed:
- Your profile information (name, email, phone number, profile photo)
- Your login credentials
- Your attendance and check-in/check-out records
- Your leave request history
- Your task assignments and activity history
- Your notification history and preferences
- Any files or documents you uploaded
Processing time: Deletion requests are processed within 30 days of receiving the request. You will receive a confirmation email once your account and data have been fully deleted.
Important Notes
For Employees (Authorized Users)
Since your account was created by your employer, please be aware:
- Your employer (the organization's administrator) may also remove your access from the platform.
- Deleting your account will revoke your access to the CrewStat mobile app and web platform.
- Some business records (e.g., project data, submitted reports) may be retained by your employer as part of their organizational records, even after your personal account is deleted.
- We recommend informing your employer before requesting account deletion.
For Organizations (Customers)
If you wish to delete your entire organization's account and all associated data:
- Contact our support team at [email protected].
- All employee accounts, business data, and configurations will be permanently deleted.
- Data will be available for export for 30 days after termination, then permanently deleted within 90 days.
Data Retention Exceptions
Certain data may be retained beyond the deletion timeline if required by:
- Applicable laws or regulations (e.g., tax records, labor law requirements)
- Legal proceedings or governmental investigations
- Fraud prevention and security purposes
Any retained data will be stored securely and used only for the legally required purpose.
Questions?
If you have questions about account deletion or need assistance, contact us:
Email: [email protected]